Keymaster Puzzles

Do you have a return policy?

All of our games and apparel carry a 90 day return policy from the delivery date of your item(s). To start a return, send an email to hello@keymastergames.com. After your return is complete, you will be refunded for the sold price of your returned items (excluding shipping).

Shipping is a significant expense and a drain on the environment so instead of sending your items back to us, we ask that you donate them to a local charity or public enriching organization. If you aren't familiar with a charity in your area, you can also donate to a local board game café, library, or school. 

After your item has been donated, just email us proof (a receipt, handwritten letter, photo of who received it, etc.) and we'll process your refund.